Frequently Asked Questions

General Information

SCORE specializes in a wide range of sports and fitness events, including marathons, fun runs, obstacle races, thematic runs, cycling events, corporate sports carnivals, badminton championships, futsal tournaments, family days, team-building activities, treasure hunts, running clinics, yoga festivals, and more.

To engage SCORE, you can contact us through our website’s inquiry form or reach out directly via email or phone. We’ll discuss your event objectives, requirements, and budget to tailor a proposal that aligns with your vision.

Yes, SCORE offers comprehensive end-to-end event management services, handling everything from conceptualization and planning to execution and post-event analysis, ensuring a seamless experience for our clients.

Absolutely. SCORE has experience managing events of various scales, from intimate group fitness sessions to large-scale marathons and corporate sports carnivals, catering to the specific needs of each client.

While based in Malaysia, SCORE has the capability to organize events across various locations within the country, adapting to different venues and environments to meet client preferences.

Event Customization

Yes, SCORE collaborates closely with clients to develop event concepts that reflect their brand identity and objectives, ensuring a personalized and impactful experience.

SCORE can incorporate a diverse array of activities, including running events, cycling challenges, obstacle courses, duathlons, triathlons, group fitness challenges, and more, tailored to your event’s theme and goals.

Yes, SCORE provides services in event theming, branding, and creative direction, ensuring that every aspect of the event aligns with your brand’s message and appeals to your target audience.

Certainly. SCORE is equipped to manage special requirements, including VIP arrangements and corporate packages, to provide a premium experience for select participants.

Logistics and Operations

Yes, SCORE offers sports equipment rental services and manages all aspects of event setup, ensuring that all necessary equipment and infrastructure are in place for a successful event.

SCORE takes responsibility for obtaining all necessary permits and approvals from relevant authorities, streamlining the process for our clients.

Yes, SCORE prioritizes safety and can assist in arranging event insurance and implementing comprehensive risk management strategies to mitigate potential issues.

SCORE manages the recruitment and coordination of event staff and volunteers, ensuring adequate personnel are available to support all event operations.

Marketing and Promotion

Yes, SCORE offers marketing and promotional support, leveraging our extensive database of over 240,000 runners and fitness enthusiasts to help achieve your registration targets.
SCORE utilizes various digital and social media platforms, including Facebook, Instagram, YouTube, TikTok, and LinkedIn, to effectively promote events and engage with the target audience.
Yes, SCORE provides online registration portals and manages the entire registration and ticketing process, ensuring a smooth experience for participants.

Participant Engagement

While specific loyalty programs may vary by event, SCORE often includes finisher medals, certificates, and other incentives to enhance participant engagement and satisfaction.
Yes, SCORE can design events that align with corporate wellness objectives, promoting healthy lifestyles among employees and fostering team cohesion.
SCORE collaborates with various partners to offer participants added value through giveaways, exclusive offers, and engaging event experiences that enhance overall satisfaction.

Pricing and Budget

Event costs are tailored based on factors such as event type, scale, location, and specific client requirements. SCORE provides detailed proposals outlining all costs to ensure transparency.
Yes, SCORE offers various packages to accommodate different event sizes and complexities, allowing clients to choose options that best fit their needs and budgets.
The minimum budget varies depending on the event’s scope and requirements. We encourage potential clients to contact us to discuss their vision, and we will provide a customized proposal accordingly.

Post-Event Services

Yes, SCORE offers comprehensive post-event reporting and analytics, providing insights into participant demographics, engagement levels, and other key metrics to assess event success.
Yes, SCORE can facilitate post-event surveys to gather participant feedback, helping clients understand attendee experiences and identify areas for future improvement.
Post-event, SCORE offers debriefing sessions, performance evaluations, and recommendations for future events, ensuring continuous improvement and sustained client satisfaction.

Client Support

Upon engagement, a dedicated event manager from SCORE will be assigned as your primary point of contact. This event manager will guide you through every stage of the planning and execution process, ensuring all your requirements are met and serving as a liaison between your team and the various departments at SCORE. You will also have access to support from our broader team, including specialists in logistics, marketing, and participant engagement.